Halal is an Arabic word that means “permissible.” Halal meat specifically pertains to the proper method of slaughtering animals according to Islamic principles. It involves following specific guidelines during the slaughter process, ensuring that the animal is healthy and alive before slaughter, and using a sharp knife to swiftly sever the animal's jugular vein, carotid artery, and windpipe, allowing it to bleed out, and conducting the process by a Muslim who invokes the name of Allah (God). This method is a key aspect of ensuring that the meat is considered permissible (halal) for consumption within Islamic dietary laws.

At MEAT EASY, our sole priority is to offer Halal-certified meat to our customers. Our platform ensures that the listed merchants possess Halal certification for their meat or source their meat from reputable wholesale Halal-certified suppliers. These merchants/suppliers are recognized for their commitment to providing authentic Halal meat, aligning with our dedication to offering high-quality and certified Halal products to our customers.

Placing an order on MEAT EASY is convenient and straightforward. You have three options to place your order: through our dedicated app, via our website, or by contacting our call center. APP and Website: Our app and website are available for orders 24/7, providing flexibility for you to shop at your convenience. Simply input your location, browse through our listed Halal meat stores, choose your preferred store, select your desired products, add them to your cart, and proceed with the payment. Once your order is confirmed, the Halal store will prepare it, and a MEAT EASY driver will collect it for delivery straight to your doorstep. Call Center: Our call center operates from 9 AM to 5 PM for placing your order and support. Using MEAT EASY APP or website is incredibly user-friendly, ensuring a seamless and hassle-free ordering experience for our valued customers.

At MEAT EASY, we're committed to delivering Halal meat 7 days a week, 365 days a year. Delivery Timing: Orders placed before 1 PM are delivered on the same day (2pm - 6pm). Orders placed after 1 PM are scheduled for delivery the next day (11am - 3pm). While we strive to maintain these delivery timings, occasional adjustments might be necessary due to Halal meat availability at your chosen store. Rest assured; our priority is to ensure timely delivery while upholding our commitment to providing quality Halal meat to your doorstep.

MEAT EASY maintains a minimum order requirement of $39-$49. At MEAT EASY, maintaining a minimum order value is crucial to sustain and enhance our service quality. This threshold enables us to efficiently manage operations, streamline deliveries, and continue offering top-notch services to our valued customers. Your understanding and support in meeting this minimum order requirement are instrumental in ensuring our ongoing ability to provide the finest Halal meat delivery service. Thank you for being a part of our journey toward excellence.

We are dedicated to expanding our reach to serve you better. MEAT EASY is delivering to all major cities of Metro Vancouver, including Vancouver, Burnaby, Richmond, Surrey, New Westminster, Delta, Langley, White Rock, Port Moody, Coquitlam & Port Coquitlam. We're committed to growing our service areas, and your feedback is invaluable in helping us expand to more locations. Stay tuned as we continuously strive to enhance our coverage and serve additional areas soon.

At MEAT EASY, we strive to maintain an updated and accurate inventory of products in coordination with our Halal stores. However, if an item from your order is out of stock, we will promptly refund the amount for the out-of-stock item into your MEAT EASY wallet. This credit can be conveniently utilized toward your next order, ensuring that you have the flexibility to select alternative products or use the refunded amount for your upcoming purchases.

Yes, tracking your delivery is easy with MEAT EASY APP or Website. Simply navigate to the 'Order' tab, select 'Active Orders,' and find your ongoing order. You'll find detailed tracking information right there, allowing you to stay updated on the status and whereabouts of your delivery in real-time.

At MEAT EASY, we welcome and accommodate bulk or wholesale orders tailored for events or business needs. Whether it's for an event or your business requirements, we're prepared to handle larger orders efficiently with less than retail price. Please contact us at: • Email: info@meateasy.ca • Phone: (888) 673-3884

Yes, it's completely safe to use your MasterCard or Visa credit/debit card on the MEAT EASY platform. We've integrated a secure payment gateway system through Stripe (one of the best payment gateway solutions in the world), ensuring that your transactions are protected and encrypted. Your card details are handled with utmost security, providing you with a safe and seamless payment experience.

Due to the nature of our high-quality temperature-controlled Halal meat products, we regret to inform you that returns for these items are not possible, as we cannot restock them in our store. However, if you encounter any issues with your order upon delivery, please reach out to us within 30mins. We will try to address any concerns promptly and working with you to find a satisfactory resolution. Please contact us at: • Email: info@meateasy.ca • Phone: (888) 673-3884